Reservations/Cancellations
Full payment is required at the time of booking to secure your service date/time.
ALL PAYMENTS ARE NON-REFUNDABLE.
If for any reason you need to cancel your appointment, please do so, by phone, 48 hours prior to your service date/time. This will allow you a one time reschedule. Rescheduled service date must be within 30 days of your original service date.
If proper notice is not given you will forfeit your one time rescheduling opportunity.
IF YOU MUST CANCEL PLEASE DO SO BY PHONE…NO EMAILS.
Arrival Time
Your LMT will arrive 15-30 minutes prior to your scheduled appointment time to set up equipment and to enable you/guests to fill out any necessary forms. Please note that if the service/event start time is delayed on your part we will be unable to reschedule or extend the length of your service/event and will end at the schedule time.
Contraindications
The following are health related conditions that may not benefit from the services we provide. If any of these conditions apply to you, you may need a doctor’s release. All Services: Acute/contagious infectious disease, Skin conditions, Blood clotting, Fever, Heart conditions, Loss of sensation, Severe Pain, Substance abuse, etc. Prenatal: 1st Trimester, Vaginal bleeding, Nausea, Diarrhea, Abdominal pain, Edema, Placenta previa, toxemia, etc. If you have any questions or concerns please contact us or your health care professional.
Hygiene
We request that you shower if necessary prior to your appointment. This is primarily for individuals coming from labor related work, the gym or athletic training. We reserve the right to request that you shower. Your service time will not be extended due to this request.
Clothing/Draping
We do encourage client to undress to their comfort level. We prefer that the client be fully undressed if we are asked to work in areas such as the gluts, hamstrings or quads. We do properly drape the sheet to protect your privacy but do not for any reason go under the sheet or underclothing. By being fully undressed you allow me to work freely while still maintain appropriate therapist/client boundaries.
Misconduct
All services are strictly non-sexual. We, and you as a client, reserve the right to end a session at any time should we feel uncomfortable for any reason. Any suggestive statements and/or actions will result in immediate termination of the session. Law enforcement will be notified if deemed appropriate.
Gratuity
Gratuity is a reflection of excellent service and can be personally given to your therapist in cash.
(240) 508-6628